Key Account (m/f)

Duties To maintain and expand relationships with Key Account customers (Assigned to a specific list of named customers – 25 Key Accounts) Responsible for achieving sales quota and assigned Key Account objectives Representing the entire range of Eazi company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met The Key Account Manager is responsible for the following: Secure the revenue stream of the business Execute the annual Key Account Sales plan Develop and maintain Long Term Contract rental Develop and maintain “Service Level Agreements” Budget and forecasting management Forecast Key Account stock requirements Deliver Turnover in line with or in excess of the Key Accounts Budget Develop potential within Key Accounts Convert key prospects who have strategic importance or offer valuable business potential Maximize strategic potential within the Key Accounts by utilizing National Service Network Maintain commercial policy Implement National and Regional Key Account Customer pricing and service level strategies Manage the customer relationships in an appropriate manner relative to their status Ensure credit management criteria of the business is adhered to Customer relationship management Build strong customer relationships with the Key Accounts Oversee call cycles to ensure Key Accounts receive premium customer service Monitor customer satisfaction Develop market intelligence and translate into market needs Drive product and service expansion opportunities Identify opposition threats and implement strategy to neutralize General Management Generate monthly reports regarding the performance of Key Accounts Information Flow Gather and distribute strategic account information to relevant managers Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians Including Key account administration requirements for the Commercial Manager Keep in regular contact with the Sales Consultants to ensure service levels are received Requisites 6 Years Sales experience of which 3 years involvement with Key Accounts Management in a business-to-business environment Mining/Construction/Industrial experience an advantage Rental Industry knowledge an advantage Sales and Marketing Degree (IMM)/Diploma will be advantage Working in a CRM environment an advantage Skills Required – Specific: Administrative Proposal generation and presentation Customer Reconciliations Pricing strategy and control Report Writing Organizing and Planning Must be highly organized and able to plan him and the team Must be able to work systematically and deliver outputs within prescribed deadlines Computer Literacy Fully computer literate, including Microsoft Office Communication Able to communicate verbally and in writing in English Other: Must have valid driver’s license Must have flexibility to work overtime where required Internal Competencies: Competency Level EaziT hire desk Training Do Customer Satisfaction, Communication and Telephonic Selling Do Machine Familiarization 1 & 2 and Selection Do, Teach MEWP U/S 243272 Training Do, Teach Train the trainer/Coach Do, Teach Fonte: https://www.emprego.co.mz/vaga/key-account-m-f/